Effective as of August 19, 2024
Overhead Door Company of Lansing (“Company,” “we,” “our,” or “us”) respects your privacy rights and appreciates your interest in our products and services. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information (“PI”) through our website (the “Site”) and in connection with third-party platforms like Facebook®, Instagram®, LinkedIn®, and others.
If you have any questions about this Policy or believe that our Site is not conforming to it, please contact us through the contact form or phone number listed on our Contact page.
Your Consent
By accessing or using our Site, you consent to our collection, use, disclosure, and storage of your personal information as described in this Policy. If you do not agree with the terms, please do not use the Site. You may withdraw your consent at any time by contacting us and including “Privacy Compliance” in the subject line.
Please be aware that our Site may be hosted in countries other than your own (including the United States), and by using the Site, you consent to the transfer of your information across borders, which may be subject to different data protection laws.
Information We Collect
We only collect personal information that you voluntarily provide, such as your name, address, email, or phone number. You may provide this information when filling out forms, requesting information, scheduling service, responding to surveys, or contacting us by phone or email. This information helps us fulfill your requests, administer programs, provide services, and conduct business.
Automated Data Collection
The Site may automatically collect certain “Device Information,” such as your IP address, browser type, time zone, referring websites, and cookies. This helps us improve user experience, analyze site performance, detect fraud, and personalize content.
Cookies and similar technologies like log files and web beacons may be used. You can disable cookies through your browser settings; however, doing so may limit the functionality of some services on our Site.
Third-Party Tools & Advertising
We may use tools like Google Analytics, Google Ads, and other third-party platforms to understand how users interact with our Site. These may use cookies to collect anonymous traffic data and demographic insights (e.g., age, region, returning users, etc.).
To learn how Google uses your PI, visit Google Privacy Policy. You can opt out of Google Analytics with the Google Analytics Opt-Out Browser Add-on.
Sharing of Information
We do not sell or rent your PI. However, we may share it with trusted service providers who help us operate our Site, deliver services, or process orders. For example, shipping carriers may receive your address for delivery purposes.
We may also share data with affiliates or release information as required by law, to enforce our policies, or to protect rights, safety, or property.
Non-personally identifiable data may be shared with third parties for analytics or other lawful purposes.
Social Media
We may interact with you on platforms like Facebook, Instagram, LinkedIn, and YouTube. With your consent, we may feature your reviews or testimonials. We reserve the right to remove content that’s inappropriate or factually incorrect.
Remember that public forums (e.g., blogs, comment sections) may expose your personal data to others. Use caution when sharing information in these spaces.
Marketing & Communication
If we send marketing emails, we’ll clearly identify the message and include our physical address. You can opt out of promotional emails at any time via the link provided in each message or by contacting us directly.
We may still send essential communications related to your account or services, as allowed under applicable laws.
Security
We take reasonable precautions to protect your personal information, including limited access and, in some cases, SSL encryption. While no system is completely secure, we strive to protect your data and will notify you as required by law if a breach affects sensitive information.
Data Retention
We retain personal data as long as necessary for business purposes, to fulfill the services requested, comply with legal obligations, and resolve disputes. Retention practices may also reflect the policy in effect at the time of data collection.
Do Not Track (DNT)
Our Site does not currently respond to “Do Not Track” browser signals due to a lack of standardized guidance.
External Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before providing any information.
Children’s Privacy
This Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided PI, please contact us immediately.
Policy Updates
We may update this Policy periodically to reflect changes in our practices, services, or laws. Minor updates take effect immediately; for major changes, we’ll provide prominent notice or direct communication.
The most current version of this Policy will always be available on our Site. Your continued use of our Site and services indicates your acceptance of any changes.
